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 PAYMENT

We accept the following forms of payment:

  • Paypal
  • Credit Cards: Visa, American Express, Discovery, MasterCard  

* Residents of Virginia will be charged sales tax.

 

ORDER CONFIRMATION

After placing your order, you will receive an order confirmation by e-mail.

 

SHIPPING AND HANDLING 

Your order will be send out via USPS approximately 4-6 weeks from the time you place your order. We do not ship on weekends and holidays. Once we ship your order, we will email you your tracking number.  If you need expedited shipping please send us email at info@mintlola.com.

 

DOMESTIC SHIPPING WITHIN USA

·      All packages are shipped via USPS Priority service. Average shipping time is 3 – 5 days, depending on your destination. 

·      Shipping will include online tracking and delivery confirmation.

·      We are not liable for packages that are lost or damaged in transit. You have the option to add insurance to the shipping of your package. Insurance cost will vary based on the amount insured.

·      If you need your order expedited please email us at info@mintlola.com.

 

INTERNATIONAL SHIPPING

 ·      All packages are shipped via USPS Priority International service. Average shipping time is 10 – 20 business days, depending on your destination.

 ·      Shipping will include online tracking and delivery confirmation.

 ·      We are not liable for packages that are lost or damaged in transit or for any delays with the shipping currier or custom clearance.  You have the option to add insurance to the shipping of your package. Insurance cost will vary based on the amount insured.

 ·      Import duties and taxes may apply to your order. These are the responsibility of the customer and are NOT included with our shipping rate. ·      If you need your order expedited please email us at info@mintlola.com

 

RETURN & EXCHANGE

All items are individually handmade specially for you so we can not offer refunds or exchanges at this time. Please choose your items carefully and let us know if you have any question prior to your purchase.  

 

CUSTOM ORDERS

We love to make custom orders. Pricing and shipping time will vary based on the design. For more information email us at info@mintlola.com. All custom and altered sales are final and NO refund or exchange are permissible.   

  

A NOTE ABOUT NATURE OF BESPOKE ITEMS:

Each design is one of a kind and individually handmade with patience, love and attention to craftsmanship. Due to delicate nature of bespoke designs slight variations from piece to piece is expected. We believe that this adds to the beauty of handmade product. We try our best to accurately display colors of our designs but the actual color can look slightly different on your computer monitor.

 

COPYRIGHT

All design and content of mintlola.com website, including pictures, artwork, text, logo and etc. are protected by copyright law. Any use of our website and its content for purposes other than personal and noncommercial is prohibited.